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1) COUNTRY  PROFILE JAMAICA Information  provided  by JAMPRO 2015 1

2) Contents Quick  Facts Other   Facts   about   Jamaica  o Economy o Culture o Education o Labour  Standards o Media o Targeted  Sectors  for  Investment o Targeted  Sectors  for  Export o Bilateral   Investment   Treaties o Double  Taxation  Treaties o Regional  Trade  Agreements Success  Stories Competitive  advantages Cost  of  Doing  Business  in  Jamaica Major   Internationally   Renowned   Brands   in   Jamaica  Related  Links 2

3) For  more  information,  please  contact: Jamaica  Promotions  Corporation  (JAMPRO) Jamaica:  Kingston   Head  Office 18  Trafalgar  Road,   Kingston  10,  Jamaica  W.I. Phone:  +1  876  978  7755;  978-­â€3337 Toll  Free:  +1  888  INVESTJA  (468  4352)  –  Jamaica;  1-­â€877-­â€JAMVEST  (526  8378)  –  North   America  Fax:  +1  876  946  0090 Email:  info@jamprocorp.com Jamaica:  Montego  Bay UGI  Building 30  Market  Street,  2nd  Floor,   Montego  Bay,  St.  James   Jamaica  W.I. Phone:  +1  876  952  3420   Fax:  +1  876  952  1384 Email:  jampromobay@jamprocorp.com UK:  London JAMPRO/Jamaica  Trade  Commission   1  Prince  Consort  Road, London  SW7  2BZ,  England Phone:  +  44  020  7  584  8894   Fax:  +  44  020  7  823  9886 Email:  jamprouk@jamprocorp.com North  America:  Toronto,  Canada JAMPRO  North  America 303  Eglinton  Avenue  East,  2nd  Floor   Toronto,  Ontario,  M4P  1L3,  Canada Phone:  416-­â€932-­â€2200,  416-­â€598-­â€3008  Ext:  232  &  239   Fax:  416-­â€932-­â€2207 Toll  Free:  877-­â€744-­â€2208 Email:  jamprocanada@jamprocorp.com Website:  www.jamaicatradeandinvest.org 3

4) Quick  Facts  –  Jamaica Capital: Kingston Population: 2.950.210  (2015  est.) Official  Language: English Inflation: 7,1%  (2014  est.) GDP  (Purchasing  Power  Parity): $24.1  billion  (2014  est.) GDP  (official  Exchange  rate): ($13.79  billion  (2014  est.) GDP  per  Capita: $8,600  (2014  est.) Unemployment  rate: 15.3%  (2014  est.) Total  Employed  Labour  force: 1.311  Millions Total  Unemployed  Labour  Force: 200.583  (2014  est.) Major  Imports  : Mineral    fuels;    machinery    &    transport    equipment;    food; chemicals;  manufactured  goods Major  Exports   Crude  materials;  mineral  fuels;  food Jamaica’s  main  import  trading  partners  (2015):  United  States;  Venezuela;  Trinidad  and  Tobago;  China;   Mexico;  Brazil;  Japan;  Canada,  United  Kingdom,  Turkey Key  Productive  Sectors: Mining; Tourism; Agriculture; Agro-­â€processing; Industries;  Manufacturing;  Financial  Services Creative Jamaica’s   main   export   trading   partners   (2011):   United   States;   Canada;   Russian   ;   U.A.E;   Latvia;     Netherlands;  UK;  Slovenia;  Slovakia  ;  Italy;  Republic  of  Georgia;  Germany Government  Type: Constitutional  Parliamentary  Democracy Governor  General: His  Excellency  Michaelle  Jean Prime  Minister: The  Most  Honourable  Portia  Simpson-­â€Miller Opposition  Leader: The  Honourable  Andrew  Holness 4

5) Economy: Jamaica   operates   as   a   mixed   free-­â€market   economy   with   both   state   and   private   sector   participation   in   productive  enterprise.  The  economy  recorded  GDP  of  US$13.7  billion  in  2010  with  the  main  sectors  of   the   economy   being   Tourism,   Agriculture   and   Agro-­â€processing,   Mining,   Manufacturing,   Creative   Industries  and  Financial  Services.  The  Services  industries  account  for  over  70  per  cent  of  GDP. The  economy  is  driven  by  foreign  direct  investment  (FDI)  and  foreign  exchange  earned  through  exports   and   remittances.   Jamaica   received   an   estimated   US$201   million   in   FDIs   in   2010.   The   most   dynamic   sectors   in   term   of   foreign   direct   investment   (FDI)   have   been   tourism,   ICT   and   mining.   The   Jamaican   Diaspora   also   contributes   significantly   to   the   economy   through   remittances,   which   amounted   to   over   US$1.7  billion  in  2009.  Jamaica  also  boasts  a  developed  tourism  industry  and  continues  to  enjoy  record   levels  of  tourist  arrivals. Jamaica   is   also   the   largest   English   –speaking   Caribbean   island,   and   boast   the   distinct   qualities   of   a   vibrant  emerging  market  with  enormous  possibilities  for  trade  and  inward  investment.  Its  comparative   advantages   that   attract   strategic   investors   and   tourist   include   natural   beauty,   geographical   location   (only   one   hour   and   twenty   minutes   by   air   from   Miami),   time   zone,   English-­â€speaking   skilled   labour   force,   strong   financial   services   sector,   the   world’s   seventh-­â€largest   natural   habour   and   mineral   resource   endowments,   as   well   as   a   spirit   of   enterprise   and   well-­â€established   traditions   of   democracy   and   accountability. Culture: Accurately  represented  by  its  motto,  “Out  of  Many  one  People”,  Jamaica  has  a  dynamic  mix  of  different   ethnicities,   which   has   contributed   to   the   country’s   unique   culture.   The   people   are   mostly   of   black   (African)   descent   (91.6%),   However,   the   population   also   consists   of   East   Indians   (0.9%),   whites   (0.2%)   Chinese   (0.2%),and   mixed   race   (6.2%).   Renowned   for   its   popular   music-­â€reggae-­â€the   country   has   also   gained  international  recognition  through  sports,  dance  and  other  cultural  activities. Education: The  Literacy  rate  in  Jamaica  is  87.9%.  The  educational  structure  in  the  country  is  largely  based  on  that  of   Great  Britain.  Children  begin  infant  school  at  age  three  (3)  and  move  on  to  the  primary  level  at  around   age  six  (6).  Primary  school  begins  at  grade  1  and  ends  at  grade  six  (6),  while  high  school  ends  at  grade   eleven  (11),  with  an  option  of  what  is  considered  sixth  form  for  two  years  after  which  they  may  opt  to   attend  university.  It  must  be  noted  though  that  some  schools  do  not  have  the  option  of  sixth  form  and   student  can  either  chose  to  attend  another  sixth  form  of  go  on  to  what  is  called  a  community  college. 5

6) According   to   the   Economic   and   Social   Survey   of   Jamaica   (ESSJ-­â€2010),   output   of   tertiary   institutions   totalled   13,244   (71.6   per   cent   female).The   report   also   identified   that   there   are   199   secondary/high   schools;  84  vocational,  technical  and  agricultural  high  schools;  116  community  and  business  colleges;  5   teachers’  colleges;  and  8  universities. Labour  Standards: Core   labour   standards   are   generally   respected   in   Jamaica;   and   the   country   has   ratified   all   8   core   ILO   Labour  Conventions. Media  Houses: There   are   over   50   media   houses   in   Jamaica,   ranging   from   larger   television   and   radio   stations   to   small   cable  stations  that  have  local  Jamaican  programming.  The  media  houses  listed  below  are  considered  to   be  the  more  prominent  of  these. i) RJR  Communications  Group   The   RJR   Group   consist   of   the   Television   Jamaica   (one   of   the   islands   main   television   stations);   FAME   95FM,HITZ  92FM,  Television  Jamaica  (TVJ),  Reggae  Entertainment  Television  (RETV),  TVJ  Sports  Network   (TVJSN)  and  Jamaica  News  Network  (JNN).  They  also  operate  Multi-­â€Media  Jamaica  Limited  which  offers   technology  solutions. Contact:32  Lyndhurst  Road Kingston  5 Jamaica,  W.I. Tel:  876  926  1100 Website:  www.rjrgroup.com ii) CVM  Communications  Group-­â€Portland  Holdings  Inc.   The  CVM  Communications  Group  consists  of  two  television  stations,  CVM  Television  Limited  (CVM  TV)   and  its  cable  affiliate  CVM  Plus;  a  radio  station,  HOT  102-­â€FM;  and  two  newspapers,  X-­â€News  and  the  Teen   Herald. Contact:    69  CONSTANT  SPRING  RD.  KGN10 Tel:931  9400-­â€3/931  9422/931  9425/931  9434 Website:  www.cvmtv.com 6

7) iii) Grove  Broadcasting  Company  (Irie  FM  and  Zip  Fm)   1b  Courtney  Walsh  Dr.  (Derrymore  Rd) Kingston  10, Kingston. Or Coconut  Grove, Ocho  Rios, Jamaica Telephone:  974-­â€5051 Websites-­â€  www.iriefm.net/www.zipfm.net iv) v) Jamaica  Gleaner/Gleaner  CompanyLtd.   The  Gleaner  Company  Limited 7  North  Street P  O  Box  40 Kingston Jamaica,  W.I. Telephone:  (876)  922-­â€3400 Website:  (http://jamaicagleaner.com) Jamaica  Observer   Head  Office:  Kingston 40-­â€42  1/2  Beechwood  Avenue, Kingston  5, Jamaica,  W.I. Main:  876-­â€920-­â€8136,  876-­â€926-­â€7655 (http://www.jamaicaobserver.com/) Targeted  Sectors  for  Investment: ICT/BPO;   Tourism; Manufacturing;   Energy; Agro-­â€processing/Agri-­â€business;   Creative  Industries; Mining. 7

8) Targeted  Sectors  for  Export: Service  Sectors: Tourism; ICT  (BPO)  services;   Creative  Industries;   Professional  services International  Financial  services Business   services   Merchandise  Sectors: Fresh   /   Processed   foods  Beverages Nutraceuticals  (primarily  nutraceutical  ingredients,  and  spa  and  aromatherapy  products)   Minerals  (excluding  bauxite) Art  and  Craft Bilateral  Investment  Agreements  /International  Investment  Agreements  signed: Jamaica   has   investment   treaties   with   the   United   States   (Feb.   1994,   which   came   into   force   in   March   1997),  Argentina  (Feb.  1994),  France  (Jan.  1993),  Italy  (Sept.  1993),  Germany  (Sept.  1992),  Netherlands   (Apr.  1991),  Switzerland  (Dec.  1990),  the  United  Kingdom  (Jan.  1987),  China  (1998),  Cuba  (May  1997),   Egypt   (Feb.   1999),   Indonesia   (Feb.   1999),   Zimbabwe   (Feb.   1999)   South   Korea   (2003),   Spain   (2002)   Nigeria  (2002)  and  Kuwait  (2013) Double  Taxation  Agreements  signed Jamaica   has   signed   and   ratified   double   taxation   agreements   with   the   U.S.,   Canada,   CARICOM,   China,   Switzerland,  Germany,  Israel,  Norway,  Spain,  Sweden,  Denmark,  France  and  the  United  Kingdom. Regional  trade  Agreements Treaty  Establishing  the  Caribbean  Community  and  Common  Market  (CARICOM)   Revised  Treaty  of  Chaguaramas  -­â€  CSME Free   Trade   Area   Agreement   -­â€   CARICOM   /   Dominican   Rep.   (CARIFORUM)  FTA  Agreement  -­â€  CARICOM  /  Colombia FTA  Agreement  -­â€  CARICOM  /  Venezuela EC-­â€CARIFORUM   Economic   Partnership   Agreement   (also   speaks   to   investment)   WTO  (Marrakesh  Treaty) 8

9)

10) Success  Stories: 1. Vistaprint  Jamaica  Limited By   the   middle   of   2012,   Vistaprint   Jamaica   Limited   will   seek   to   consolidate   its   operations   in   a   newly   built   US$25-­â€million,   92,000-­â€square-­â€foot   facility   in   the   nascent   Barnett   Technology   Park   in   Montego   Bay,   a   move   that   affirms   its   continued   confidence   in   the   local   investment   climate   and   places   it   on   a   strong   growth  trajectory  that  will  create  job  opportunities  for  Jamaica’s  world-­â€class  workforce. The   company,   which   began   operations   in   2003   as   a   customer   service   centre   for   parent   company   Vistaprint   –   the   world’s   leading   online   design   and   print   solution   for   small   businesses   worldwide,   currently  occupies  35,000  sq.  ft.  spread  out  over  three  floors  in  two  buildings  in  the  Montego  Bay  Free   Zone.  After  initially  starting  with  over  twenty  employees,  Vistaprint  Jamaica’s  staff  count  now  stands  at   over   600,   with   the   complement   increasing   by   some   50   per   cent   in   the   12-­â€month   period   ending   September   2011.   According   to   Roger   Williams,   general   manager   of   Vistaprint   Jamaica,   the   company’s   steady  growth  over  the  past  eight  years  necessitated  the  build  out  of  their  own  facility. Work   has   already   commenced   on   Vistaprint   Jamaica’s   future   location,   and   Williams   noted   that   JAMPRO   provided  the  company  with  strong  support  in  this  endeavour.  Williams  also  points  to  the  quality  of  the   Jamaican  workforce  which  he  identifies  as  one  of  the  compelling  reasons  for  the  company’s  continued   investment   in   the   island,   and   described   Vistaprint’s   presence   as   a   win-­â€win-­â€win   situation   for   the   company,  its  clients  and  Jamaica.  He  exuded  great  optimism  in  Vistaprint’s  prospects  for  the  future. 2. Global  Gateway  Solutions Born  out  of  vision  shared  by  Jamaican  entrepreneur  Jacqueline  Sutherland  and  American  investor  Mark   Jones  to  explore  the  opportunities  to  grow  the  local  information  and  communications  technology  (ICT)   sector,   Global   Gateway   Solutions,   Inc.   (GGS)   has   emerged   as   one   of   the   leading   providers   of   global   contact  centre  solutions  in  Jamaica. At   the   start   of   2010,   GGS   had   50   agents   and   occupied   5,000   sq.   ft.   in   the   Montego   Bay   Free   Zone.   Mark   Jones,   the   founder   and   former   President   of   a   550   -­â€person   finance/accounting   outsourcing   company,   joined   GGS   as   a   shareholder   and   Chairman   in   that   same   year.   This   proved   to   be   the   start   of   a   very   fruitful   business   union,   which   was   facilitated   by   JAMPRO   –   the   national   investment   and   export   promotion  arm  of  the  Ministry  of  Industry,  Investment  and  Commerce.  By  March  2010,  GGS  was  well  on   its   way   to   tying   up   a   major   deal   with   a   company   that   would   turn   out   to   be   one   of   its   largest   clients.   Based   on   introductions   facilitated   by   JAMPRO,   GGS   was   able   to   land   two   additional   contracts,   which   significantly  bolstered  the  company’s  growth  momentum. GGS’  impressive  expansion  continued  throughout  the  year,  and  at  the  start  of  2011,  the  company’s  staff   complement   increased   to   over   500.   GGS   added   another   10,000   sq.   ft.   in   a   contiguous   building   in   the   Montego  Bay  Free  Zone,  bringing  its  total  space  to  30,000  sq.  ft.  The  company  is  currently  in  the  process 9

11) of   building   out   the   most   recent   space   acquired,   and   is   eyeing   expansion   into   Jamaica’s   capital   city   of   Kingston. “We   have   gathered   momentum   and   credibility,   and   we’re   now   at   a   size   that   puts   us   in   a   position   to   attract   top   tier   international   clients   who   are   looking   to   bring   100   to   400   jobs   as   an   opening   proposition.   This  business  always  requires  a  hand-­â€in-­â€hand  awareness  of  client  expansion  and  facilities  expansion,  so   we  try  to  match  those  as  closely  as  we  can,”  stated  Jones. Jones   and   Sutherland   remain   as   impressed   and   encouraged   as   they   were   in   the   beginning   by   the   quality   of   Jamaican   talent   available   to   the   ICT   sector.   The   GGS   Chairman   affirmed   his   confidence   in   the   large   and  growing  English-­â€speaking  workforce,  which  he  said  had  the  potential  to  provide  world-­â€class  service   at  all  levels  of  the  industry. Competitive  Advantages Based   on   the   Doing   Business   report   2012,   Jamaica   ranks   fairly   high   in   the   areas   of   starting   a   business   (23of   183),   dealing   with   construction   permits   (49   of   183),   and   resolving   insolvency   (26   of   183).   Additionally,   according   to   the   Global   competitiveness   Report   2011-­â€12,   Jamaica   is   the   fourth   highest   ranked   country   in   the   Caribbean   after   Puerto   Rico,   Barbados   and   Trinidad   and   Tobago.   The   countries   th also  ranked  fairly  high  when  the  entire  Latin  American  region  is  considered,  as  it  obtained  the  14  place   in   said   region.   Countries   in   Latin   America   ranked   above   Jamaica   in   the   DBR   2012   are   Chile,   Peru,   Colombia,  Puerto  Rico,  and  Mexico. Additionally,   Jamaica   ranked   107   of   142   countries   based   on   the   overall   Global   Competitiveness   Index   (Global  Competitiveness  Report  2011-­â€2012)  .  According  to  the  same  source,  Jamaica  ranked  116  based   on   the   basic   requirements;   85   in   terms   of   efficiency   enhancers;   and   84   in   terms   of   innovation   and   efficiency  factors. 10

12) Cost  of  Doing  Business (Based  on  Doing  Business  Report  2012) Corporate Income tax rate 33.3% Personal income tax rate 25% to 35% Average wage earnings for high level occupation groupings a. Average wage per hour b. Average hours per week JMD$221.83 Average hours per week : 40 hours Average cost of Transportation Fuel: Fuel tax – 0.86 USD / Liter Average cost per sq.ft, for office space in the central business district: USD $ 12 per sq. ft Average cost per sq.ft, for industrial space in the central business district: 191.42 (estimate calculated from Corporation listing of available space) Factories’ Link  to  Doing  Business  Report  2015-­â€Jamaica http://www.doingbusiness.org/data/exploreeconomies/jamaica/~/media/giawb/doing%20business/docume nts/profiles/country/JAM.pdf Major  Internationally  renowned  brands Red   Stripe   Beer   Grace  Kennedy Jamaica  Blue  Mountain  Coffee   Cooyah  Clothing Appleton   Rums/   J.   Wray   and   Nephew   Walker’s  Wood  Spices  and  Sauces Reggae  Music 11

13) Related  Links: Ministry  of  Industry,  Investment  &  Commerce   Jamaica  Business  Development  Corporation  (JBDC)   The  Companies  Office  of  Jamaica The  Office  of  Utilities  Regulation Urban  Development  Corporation 12